Connected Accounts Per Agent
Bind an agent to a specific connected account instead of sharing one connection across the whole workspace.
Each agent can be bound to a specific connected account rather than sharing one workspace-wide connection. For example, a "Sales Agent" can send email from a different Gmail inbox than a "Support Agent," even though both agents live in the same workspace.
Each connection can also have a custom label, so you can tell them apart when you're assigning accounts to an agent's Integration tab — for example labeling one Gmail connection "Sales Inbox" and another "Support Inbox" rather than seeing two identical-looking Gmail accounts in the picker.
This page covers how a connection is bound to an individual agent. For how connections themselves are created and managed at the workspace level, see Managing Connections.