Integrations
Managing Connections
Add extra accounts, rename a connection, reconnect it, or disconnect it entirely.
Open the My Integrations tab to see everything you've connected, grouped by app. Each group shows how many accounts you have for that app and the status of each one. A search box on this tab filters your connections.
Managing Your Connections
1
Add another account
Click Add account on the app's group to connect a second (or third) account for the same app.
2
Rename a connection
Click the pencil icon, type the new name, and confirm. This only changes the label you see — it doesn't change the underlying account.
3
Reconnect if needed
If a connection shows Action required, click Resolve to sign in again.
4
Disconnect
Click the trash icon and confirm. Agents relying on that account stop being able to use it until you reconnect it.
Connection Statuses
| Status | Meaning |
|---|---|
| Active | Connected and ready for agents to use. |
| Connecting… | In the middle of connecting. |
| Action required | Needs your attention — click Resolve to reconnect it. |