Public Assistant & Widget
Overview & Turning On
Make an agent public and embed its chat on your own website.
What This Does
You can make an agent public and embed its chat on any website. Visitors get a chat bubble they can open and use — no Pushable account needed on their end. You control how the widget looks, what it greets visitors with, and which websites are allowed to show it.
Where to Find It
Open the agent you want to publish from Agents in the sidebar, then go to its Assistant tab. This tab is only available to workspace owners and managers. If the agent is brand new, save it first before you'll see the tab.
Turning On the Public Assistant
1
Open the Assistant tab
Go to the agent's Assistant tab.
2
Switch on Public assistant
A Live badge appears, and the widget settings and embed snippet become available.
3
Customize the widget
Set the appearance, access control, and starter buttons — see Appearance & Starter Buttons and Access Control. Changes save automatically; there's no Save button.
4
Copy the embed snippet
Add it to your website — see Embedding & Rotating Keys.
ℹ️Note
Switching Public assistant off is an immediate kill switch. It stops the widget from working everywhere it's embedded right away — you don't need to touch or remove the embed code from any site.